How it works

A simple process to follow up with missed callers

RingRelay sets up a missed-call follow-up system so that when your shop can't answer a call, a timely text can start the conversation for you.

Step 1

A shop misses a call

A customer calls while you're in the middle of a repair or helping another customer at the counter. The call goes unanswered.

Step 2

The system sends a follow-up text

Where appropriately configured and permitted, the system sends a timely text to the caller — inviting them to reply when it's convenient.

Step 3

The shop continues the conversation

The caller can reply, and you continue the conversation on your schedule — turning a missed call into a chance to help.

What we handle

Configuring the missed-call follow-up system
Explaining how to use the system day to day
Walking you through what the system does and doesn't do
Helping you understand the rules that apply to messaging

Our role is to set up and support the system. We don't guarantee that every missed lead is recovered or that revenue increases by any specific amount — results depend on many factors.

Setup & support

We set it up so you don't have to

You stay focused on the shop. We handle the setup, explain how it works, and show you how to keep the conversations going.

  • Setup

    We configure the missed-call follow-up system for your shop and walk you through how it works.

  • Support

    If you have questions about how the system is working, we're here to help you understand it.

Friendly independent auto repair shop owner at the counter

See it for your shop

Book a short demo and we'll show you exactly how a missed-call follow-up system could work for your shop.